You must keep track of events at all of your physical sites if you are a business owner. If you don’t have the necessary tools to give you visibility into your company’s success, though, this could be quite challenging this is why your business may need multi-location reporting.
Right now, business is going well for you. Since you’ll be spending a lot of time at the new sites, your team needs to be prepared to manage the current location without your constant presence. In this article, you will get to know about the tips to manage your business at multiple locations.
Managing a business from multiple locations
You want everyone to know and understand how you want your company to be operated, from staff intervals to how to manage customer complaints. Before you launch the next location, see if your description and employee handbooks need to be revised to systematize your processes. Your stores should all offer the same wonderful customer service that they do in one.
You have amassed a solid team of dependable workers that can either manage the current location or the new one. Make sure the managers are properly apprenticed so you can be confident they will handle your stores in the same manner as you would.
Managers must understand when to check in and when to tackle an issue independently. Visit every store at minimum once each week; moreover, be reachable via phone, email, or live chat. Hold conference calls or video chat sessions once a week or twice a week with all store managers. Request regular updates on the performance of each location.
Maintaining a consistent brand becomes considerably more difficult as your company grows. You need to foster a sense of unity among your staff members because they are an integral element of your brand. Bring your personnel from every location together regularly for meetings and social gatherings so that everyone may interact. Off-site excursions and shop versus store competitions might be organized to inspire employees.
So this is how you can manage the reporting on multiple locations that will be helpful.